- Would I be happy to say what I’m going to say to the person directly?
- Would I be happy for the person to read what I’m going to write about them?
- What do I think the person would say? (Thinking not just about the person’s current health but how they might have felt before they had dementia)
- If I was this person, would I be happy to be spoken or written about using the words I’m thinking of using?
“We’re often referred to as ‘Challenging patients’ but I refer to challenging staff. There’s a reason why we’re distressed and it’s up to you to find that reason. You need to enter our world as we simply can’t enter yours….”
Until next time...